Powered by the award winning Cryptologic software, VIP casino is often the recipient of a variety of industry prizes. Over more than 10 years in which it has been in operation, this casino has built up a remarkable reputation amongst players, and this is largely due to their unique cash back program among other things like their amazing games, excellent customer service and more.
First Impression
When it comes to casinos and clubs, the words VIP are usually only reserved for those who are big spenders or have inside “connections”, but at VIP Casino you will always feel like someone special and along with that, receive great rewards. This treatment starts on the homepage of the casino site where they roll out the red carpet for you right from the start.
Description
The VIP is a sister casino of InterCasino, and is licensed in Curacao. The "face" of the casino is Kate Berkeley, who is listed as "Casino Manager." This surely adds a personal touch. VIP Casino has a quick, free download casino that takes just a couple of minutes. If you like, you can start off playing in practice mode to get a feel for the game. When you choose that option, you get 5000 credits into your account, and then can easily switch to playing for real money from there.
Games
There are over 200 games available to members of VIPCasino. These fall into different categories: Table and Card Games, Slots, Video Pokers, and Other games. The Other games include Solitaire, War, Craps, Scratch Cards, and even a Fruit Machine simulation. The selection is about half Slots overall, but that still leaves plenty of other games to choose from. In the end it is a very good mix, and there should be something here for everyone's taste.
Welcome Bonuses and Promotions
The welcome bonus that new players at VIP Casino enjoy is 50% up to $180. After that, there is a Match Bonus applied to your first deposit of every month - this bonus is 100% up to $125 (but up to $75 if you play non-Slots games). VIP Casino also offers a choice between two welcome bonuses for High Rollers - 50% Max. $500 or 50% Max. $750. Terms and conditions do apply, naturally. There is a Cash Back Club available too, which is a basic point-based loyalty program - it automatically sends your reward into your account if you have the right number of points at the end of the month. Finally, keep an eye out for news about the tournaments held at VIP Casino - they can offer some huge prizes!
Software
VIP Casino does not offer a Flash version of their casino, which is a bit of a disappointment for those who prefer to play in their browsers. You therefore have to download the casino software in order to play. This shouldn’t take too long because when you download the casino, you can choose what games you want installed and then get the rest when you need them, which really saves time and you simply have to follow the prompts once the download is complete to install the software and register at the casino. Once this is done, you can then login to your account and get started!
Banking
Deposit methods include checks and credit cards, along with NETeller, Click2Pay. PaySafeCard and MoneyBookers. VIP Casino uses ECash Direct as its payment facilitator. Once you start playing, you can get "VIP Cash Back," which allocates points for every $10 wagered on each of the games.
Support
Getting help as a member of VIP Casino is a simple matter of contacting a member of the trained casino support team. They can be contacted by email - six different email addresses are provided, so pay attention to where you send your request. There are also toll-free telephone numbers online that you can call to speak with someone directly. The casino's policy is one of Instant Support, so you should expect good things from them.
Our Verdict
VIP Casino has been striving to create the optimal playing environment for serious, high-stakes online gamers since it first opened almost 10 years ago. By bringing a great game selection, frequent tournaments, excellent promotions and a solid loyalty program all together into one great casino package, VIP Casino has obviously accomplished their goal.